Welcoming Amy Miller as Vice President of Customer Success

We’re excited to share that Amy Miller has joined AtScale as our new Vice President of Customer Success.

Amy will lead AtScale’s global customer success organization, with a focus on driving customer adoption, operational excellence, and measurable business outcomes across the enterprise. As more organizations rely on governed semantic layers to power AI initiatives and analytics, ensuring customers achieve consistent, production-ready results has never been more important.

Amy brings more than 20 years of experience building and scaling high-performing global teams across customer success, database engineering, support, and services organizations. Most recently, she led Customer Success and Database Engineering teams at Amazon Web Services, supporting mission-critical services including Amazon Redshift and Amazon Aurora. In that role, she focused on helping enterprise customers operationalize large-scale data platforms and achieve production-grade results.

Prior to AWS, Amy served as Vice President of Customer Success for the Vertica Analytics Data Platform at Micro Focus, overseeing global teams across technical support, professional services, technical alliances, and customer success management. Earlier in her career, she held leadership roles at Hewlett-Packard and Vertica Systems, and began her career as a Senior Principal Support Engineer at Oracle.

As Chris Lynch, CEO at AtScale, shared:

“Amy’s track record of building customer-centric organizations at global scale makes her an exceptional addition to our leadership team. As enterprises increasingly rely on governed semantic layers to power AI initiatives and analytics, delivering consistent, production-ready outcomes for our customers is critical. Amy brings the operational rigor and leadership to help us scale that impact.”

Throughout her career, Amy has emphasized cross-functional collaboration, decisive execution, and building cultures where teams are empowered to deliver meaningful results. She has led organizations across the full customer lifecycle, from onboarding through production, ensuring customers adopt technology and realize measurable value.

In Amy’s words:

“I’m excited to join AtScale at such a pivotal moment in the evolution of AI and enterprise analytics. Customer success is about more than adoption, it’s about ensuring customers realize sustained, measurable value. AtScale plays a strategic role in modern data environments, and I look forward to partnering closely with our customers to help them operationalize AI and analytics with clarity and control.”

Amy’s appointment reflects our continued investment in scaling customer-facing operations as demand grows for governed semantic layers that support AI and analytics across modern cloud data platforms.