Services and Support

Enterprise-Class Big Data Analytics and AI/ML

Succeeding in your next BI or AI initiative requires support from a team that understands the potential blockers that come with such a transformative technology implementation. With experienced developer and analytics professionals on your side, you get unmatched levels of transparency and attention when you need it most.

  • Speed time-to-delivery using documented best practices from dozens of deployments.
  • Scale and expand to meet immediate and long-term demands with an extended project team available on- and off-site.
  • Get an assessment of the business impact of your Big Data analytics project to understand and measure the positive outcomes it will produce.

We draw on our depth and breadth of experience to help you navigate the multitude of common pitfalls and potential challenges—identifying problems early in the process and ensuring you have a success plan that works with your timelines.

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Our Success is Your Success

AtScale’s success services are designed to empower both business intelligence, data science, and data engineering teams to gain productivity and cost efficiency while accelerating time to insight. It’s our mission to serve the customer at the highest level—getting it right the first time. We reduce the risk of under-delivering and missing deadlines by leveraging the skill and knowledge from AtScale consultants.

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Technical Services

Our team provides expert remote troubleshooting and problem solving capabilities, ensuring all of your inquiries are resolved in a timely and accurate manner.

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Professional Services

A team of senior Solution Architects and Consultants providing a wide array of value-add services to maximize your AtScale implementation and investment.

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Educational Services

A set of courseware providing an array of topics that encompass essentials, cube design, and advanced administration delivered at your location.

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Customer Success Managers

Our team owns a holistic view of your AtScale implementation and acts as your main point of contact.